Case Study: H-E-B achieves faster hurricane response and protects employees with AlertMedia

How Leading Companies Prepare for and Recover from Hurricanes

AlertMedia profiles H-E-B, the Texas grocery chain that must plan for frequent, powerful hurricanes. AlertMedia — an emergency communication vendor — highlights the challenges H-E-B faces protecting employees, facilities and supply chains in a region that can see storms with 145+ mph winds and 12+ ft storm surge, and recommends proactive assessment, drills, and robust communication systems to prepare ahead of landfall.

AlertMedia’s recommended solution — a two-way, multi-channel emergency communication platform with up-to-date contact data, voice/SMS/app notifications, templates and GPS tracking — mirrors the practices H-E-B used to monitor storms, close stores proactively and keep staff safe. By following these approaches, H-E-B was able to protect employees (no injuries reported during Harvey), perform rapid facility triage and reopen stores quickly to provide community relief, demonstrating faster recovery and improved continuity.

H-E-B

Justen Noakes

Director of Emergency Preparedness