Case Study: GSC Logistics achieves faster, targeted fleet communications and improved operational efficiency with AlertMedia

How Gsc Logistics Uses Emergency Communications to Keep Their Business Moving

GSC Logistics, an Oakland‑based drayage and deconsolidation company with operations in Seattle and Tacoma and a fleet of more than 250 trucks (including an 80‑driver Pacific Northwest branch), needed faster, more reliable communications for compliance, safety, and real‑time route adjustments. To replace time‑consuming individual calls and improve dispatcher-to-driver coordination, GSC turned to AlertMedia’s two‑way emergency communications platform.

With AlertMedia, GSC deployed mass and highly targeted alerts, organized drivers into admin groups so dispatchers could message specific routes or crews, and moved 80–90% of interactions from phone calls to two‑way text messaging. The vendor’s solution lets GSC reach whole segments of its fleet in seconds, obtain container numbers and confirmations far more quickly, and instantly reroute drivers around closures or yard overflows—producing significant time savings that boost on‑time deliveries and reduce operating costs.

GSC Logistics