Case Study: Healthgrades achieves centralized emergency communication and improved employee safety with AlertMedia

Healthgrades’ HR Team Uses AlertMedia to Ensure Preparedness and Employee Safety

Healthgrades, a healthcare‑technology company with roughly 850 employees across nine offices, needed to centralize and modernize emergency communications after acquisitions left the organization geographically dispersed. To replace piecemeal systems (including a VoIP intercom solution) and preserve its high‑trust workplace culture, Healthgrades selected AlertMedia’s multi‑channel, two‑way Emergency Communication Software to improve message deliverability and streamline HR-to-employee outreach during crises.

AlertMedia implemented an intuitive platform plus dedicated customer success support that lets Healthgrades quickly craft, segment, and send emergency notifications (for example, targeted COVID‑19 alerts to a single office). The solution keeps ~850 employees connected across nine locations, supports regular testing and confidence in crisis response, and has measurably improved preparedness, reliable message delivery, and employee safety and morale.

Healthgrades

Sandra Stolte

VP of People Operations & Facilities