Case Study: Gulf Coast Regional Blood Center achieves uninterrupted life-saving operations during Hurricane Harvey with AlertMedia

Gulf Coast Regional Blood Center Uses AlertMedia to Navigate Hurricane Harvey

Gulf Coast Regional Blood Center, a non-profit serving the Texas Gulf Coast with 630 employees who collect about 800 donations daily for more than 170 hospitals, faced the catastrophic flooding of Hurricane Harvey and needed a reliable way to contact staff and keep lifesaving operations running. Their previous emergency communications provider had been unreliable, so the center relied on AlertMedia’s Emergency Communication Software to manage crisis communications and employee safety.

AlertMedia delivered multi-channel, two-way communication tools — including a conference call feature and read-confirmation messaging — that let leaders quickly loop in executives, account for staff, cancel or reopen drives, and coordinate continued blood deliveries. As a result, AlertMedia kept Gulf Coast Regional Blood Center up and running during Harvey, enabled status confirmation for their 630 employees, and supported uninterrupted delivery of blood to the center’s network of 170 hospitals, while also providing ongoing support and drill capabilities.

Gulf Coast Regional Blood Center

DeKeitra Fitzgerald

Claims and Safety Manager