Case Study: Ingredion improves emergency communication and employee safety with AlertMedia

Global Innovation Leader Ingredion Reimagines Emergency Communication With AlertMedia

Ingredion, a global food manufacturer with 12,000 employees across 84 facilities and offices in 26 countries, needed a better way to communicate with its dispersed workforce during emergencies. The company wanted to respond faster to threats such as active shooter incidents, severe weather, fires, chemical spills, and medical emergencies while reaching employees who were not at a computer, on a two-way radio, or within Wi-Fi coverage.

With AlertMedia’s emergency communication software, Ingredion uses multichannel notifications, desktop alerts, two-way communication, read receipts, surveys, and an API that syncs with its HR directory. AlertMedia helps the company notify the right people at the right time, eliminate manual contact-data updates, and support business continuity and employee safety during emergencies, including COVID-19 wellness checks and safety protocols.

Ingredion