Case Study: Franklin Mint Federal Credit Union achieves reliable, rapid winter-storm communications with AlertMedia

Franklin Mint Federal Credit Union Switches to AlertMedia to Ensure Reliable Emergency Communications

Franklin Mint Federal Credit Union, a financial services organization with 25 locations and 375 employees, was struggling with an unreliable emergency notification system that left staff uninformed during winter storms and IT outages. Seeking dependable two-way communication for branch closures, dangerous conditions, and system outages, they switched to AlertMedia’s Emergency Communication Software and Local Threat Monitoring.

With AlertMedia’s customer success team, Franklin Mint Federal Credit Union was up and running almost immediately—sending a test message to all 375 employees within 15 minutes. During subsequent winter storms they used AlertMedia’s two-way messaging to quickly notify the entire workforce, collect employee status updates, restore confidence in emergency communications, and maintain business continuity without resorting to manual call trees.

Franklin Mint Federal Credit Union

John Hargrove

Chief Information Officer and Vice President of IT