Case Study: CentraCare Health achieves enhanced home healthcare worker safety with AlertMedia

CentraCare Uses AlertMedia to Keep Home Healthcare Workers Safe

CentraCare Health, a not‑for‑profit health system serving nearly 700,000 people across 36 locations with roughly 10,000 employees, faced the challenge of protecting home healthcare nurses who regularly work alone in private homes and unfamiliar neighborhoods. With documented risks of workplace violence and harassment for lone workers, CentraCare needed a simple, reliable solution to improve field staff safety and give leaders visibility into nurse whereabouts. They turned to AlertMedia’s employee safety monitoring/lone‑worker solution to address this gap.

CentraCare Health implemented AlertMedia’s 24‑hour lone worker monitoring mobile app and Monitoring Center—approximately 125 field employees now use the app—which provides one‑touch distress signaling, precise GPS location, preloaded user details, and a real‑time audit trail. AlertMedia’s Monitoring Center can immediately dispatch local law enforcement to a nurse’s exact location, boosting staff confidence and safety, and also improving recruitment and retention by positioning CentraCare as an employer of choice.

CentraCare Health

Kristen Husen

Home Care & Hospice Director