Case Study: CAPTRUST achieves safer employee communication and stronger business continuity with AlertMedia

CapTrust Uses AlertMedia to Account for Employees in the Path of a Hurricane

CAPTRUST, a financial services firm with offices across the U.S., needed a better way to account for employees during emergencies, especially in high-rise headquarters and hurricane-prone locations. Their previous one-way communication provider made it hard to confirm employee safety, meet SEC compliance requirements, and support business continuity.

CAPTRUST implemented AlertMedia for emergency and inclement-weather communications, using two-way messaging, Active Directory integration, and a mobile app to reach employees quickly and collect read confirmations. With AlertMedia, CAPTRUST successfully communicated during Hurricanes Florence and Chris, used the system for office closures and evacuation drills, and achieved an impressive 98% reply rate on quarterly tests.

CAPTRUST

Jon Meyer

Chief Technology Officer