Case Study: FCC North America achieves reliable, real-time critical communications and improved employee safety with AlertMedia

Automotive Parts Manufacturer FCC Shifts to AlertMedia to Modernize Critical Communication

FCC North America, a U.S. subsidiary that designs and manufactures clutch assemblies with 2,600 employees across five North American facilities, faced unreliable critical communications: an earlier mass-notification system couldn’t sync with its ERP so contact data was often stale, and manual phone trees caused delays and errors. To modernize emergency and business communications, FCC turned to AlertMedia’s Emergency Communication Software and Threat Intelligence services.

AlertMedia implemented automatic ERP data synchronization, dynamic audience segmentation (350+ groups), multi-channel messaging with read receipts, delegated admin permissions, and real-time threat intelligence. As a result, FCC achieved a much higher success rate reaching intended recipients, faster, targeted shift and emergency notifications, full audit trails for compliance, reduced paper/costs for legal notices, and improved visibility into supply-chain and local threats—helping protect employees and maintain business continuity using AlertMedia.

FCC North America

Michael Hunt

ERP Systems and IT Manager