Case Study: Austin Pets Alive! Keeps Employees Safe During Winter Storms with AlertMedia

Austin Pets Alive! Uses AlertMedia to Keep Employees Safe During Winter Storms

Austin Pets Alive!, a nonprofit animal shelter with 5 locations and more than 200 employees, needed a way to keep staff safe and informed during emergencies. During Winter Storm Uri, the organization faced power outages, water quality issues, and unsafe driving conditions while trying to protect both employees and shelter animals.

Using AlertMedia’s emergency communication software, Austin Pets Alive! sent multichannel messages by text, email, landline phone, mobile phone, and mobile app push, and used survey notifications, read confirmations, and event pages to share updates and check on employee needs. AlertMedia helped the team quickly distribute resources, respond to an employee stranded without food within hours, and give managers confidence that they could contact staff through a designated emergency number.

Austin Pets Alive!

Stephanie Bilbro

Director of Shelter Operations