Case Study: Brown & Brown improves global security and traveler protection with AlertMedia

Brown & Brown Unifies Global Security and Traveler Protection With AlertMedia

Brown & Brown, one of the world’s largest insurance brokerages, needed a consistent way to manage global physical security across more than 700 independently run offices and a highly mobile workforce. Before AlertMedia, local teams relied on email and manual threat tracking, which made it difficult to monitor risks, protect travelers, and communicate quickly during hurricanes, violence, civil unrest, and other disruptions.

With AlertMedia, Brown & Brown brought threat intelligence, travel risk management, and emergency communication into one platform. The team uses AlertMedia to monitor real-time risks, manage about 1,300 active travel itineraries, and send alerts through multiple channels, including two-way messaging; during Hurricane Milton, it reached roughly 4,800 teammates and got nearly 4,000 safety confirmations in five minutes, with 98% of teammates responding in a companywide test.

Brown & Brown

Michael Skoglund

VP of Global Physical Security