Case Study: Southern Company achieves rapid emergency communication and business continuity with AlertFind

Southern Company relies on AlertFind to keep the lights on in a crisis

Southern Company, an Atlanta-based energy company serving more than 9 million customers, needed a robust, enterprise-wide crisis communications system to account for employees and coordinate storm and outage response. To centralize communications and enable two-way check-ins on any device via a single toll-free number, Southern Company selected AlertFind (AlertFind from Aurea Messaging Solutions) as its emergency notification solution.

AlertFind deployed a secure, scalable two-way notification platform with inbound/outbound alerts, reporting, and a single 1-800 number for all operating companies. As a result, Southern Company can reach and collect status from 28,000+ employees—or targeted teams—within about two minutes, quickly activate incident response teams, strengthen business assurance and continuity, and realize cost efficiencies and compliance-ready reporting.

Southern Company

Michele Guido

Business Assurance Principal