Case Study: LAWA improves airport credentialing and security with AlertEnterprise

Rising to meet the credentialing challenge

Los Angeles World Airports (LAWA) needed a better way to handle rapidly growing airport credentialing demands at LAX, where the badged population rose sharply and a major modernization program added thousands of workers requiring access badges. To address this challenge, LAWA selected **AlertEnterprise** and its Identity Management and Credentialing System (IMCS) to help streamline and secure the badge lifecycle.

With **AlertEnterprise**’s IMCS, LAWA can automate badge applications, approvals, printing, access provisioning, and ongoing compliance checks through a secure web portal and role-based workflows. The solution is designed to reduce wait times, improve application visibility, support gold-standard badge office throughput of **550 transactions per day**, and strengthen risk management through policy enforcement, training validation, and real-time monitoring of badge status and access.

LAWA

Aura Moore

Deputy Executive Director and Chief Information Officer