Case Study: Public Service Company of New Mexico strengthens security and compliance with Alert Enterprise

Public Service Company of New Mexico streamlines access for 2,900+ users with AlertEnterprise

The Public Service Company of New Mexico (PNM), the state's largest electricity provider, faced challenges with its decentralized and manual approach to physical security and electronic access control. To enhance efficiency, ensure compliance with stringent Critical Infrastructure Protection (CIP) regulations, and mitigate risk, PNM selected the Enterprise Guardian software from Alert Enterprise.

Alert Enterprise implemented its security convergence solution to centrally manage identities and access across physical, IT, and operational technology environments. The results included automated hire-to-retire lifecycle management, 100% visibility into access requests, and streamlined compliance with automated audit reports. This provided PNM with increased operational efficiency, a reduced risk profile, and a fast return on investment.

Public Service Company of New Mexico (pnm)