Case Study: Leading South Asian MNO boosts CX and reduces TTM with Alepo virtualized AAA

Leading South Asian MNO Migrates to Alepo Virtualized AAA, Instantly Boosting CX and Reducing TTM

Leading South Asian MNO Company, one of the largest mobile network operators in South Asia, needed to strengthen its network to support a growing subscriber base, improve customer experience, identify low-coverage LTE areas, and prepare for future 5G services. To meet these goals, the company turned to Alepo for a virtualized, customized, and trusted AAA solution.

Alepo implemented its virtualized AAA (vAAA) with AAA EMS, load balancer, database, reporting, monitoring, and VNFM integration in the operator’s NFVi environment, migrating enterprise, GPON/fiber, and LTE services with zero downtime. The deployment helped Alepo’s customer identify coverage gaps and revenue leaks, improve BI and targeted promotions, reduce TTM, and lower CAPEX/OPEX, while supporting 90K+ subscribers and 413K online sessions without complaints.