Case Study: Royal Mail Streamlines Property Compliance with Alcumus Info Exchange

The Royal Mail streamlines property compliance for 160,000 people with Alcumus

The Royal Mail, one of the oldest and largest organizations in the UK, faced significant challenges in managing property compliance across its vast real estate portfolio. Their processes were heavily manual and paper-based, making it difficult and time-consuming to provide contractors with building information and to manage the approximately 130,000 annual compliance documents. To address this, they partnered with vendor Alcumus to implement the Alcumus Info Exchange platform.

The solution provided a centralized Property Management and Compliance system with workflow capabilities. Alcumus Info Exchange digitized documents, allowed proactive management of remedial actions, and gave contractors pre-site access to critical information like asbestos data and building plans. The results included a much simpler, more efficient process with over 2,500 users. Specific modules, like a COVID-19 Return to Work app, were deployed in weeks, enabling better risk mitigation and giving authorities confidence in Royal Mail's compliance.

The Royal Mail