Case Study: Capita Symonds streamlines property compliance management with Alcumus Info Exchange

Alcumus Info Exchange Help Capita Streamline Its Property Management

Capita Symonds, a large UK property and infrastructure consultancy, faced the challenge of managing the complex compliance requirements for numerous properties. Their spreadsheet-based system for tracking contractor work was becoming unmanageable, creating a risk of non-compliance for themselves and their clients. They turned to vendor Alcumus and its Info Exchange service to streamline this process.

Alcumus implemented its web-based Info Exchange system, which provided real-time compliance status for every property and a framework to manage contractor performance. The solution was so effective that it changed the company's culture around contractor management and was also adopted by their strategic partner, Southampton City Council, for complete portfolio integration. The Alcumus system also modernized workflows by encouraging contractors to submit reports digitally.

Capita Symonds

Ken Bendle

Compliance Manager