Case Study: Royal Darwin Hospital improves patient flow and discharge with Alcidion Miya Precision

Redesigning access and discharge at Royal Darwin Hospital

Royal Darwin Hospital, a key facility within Australia's Top End Health Service, was struggling to meet national performance benchmarks for patient flow. The hospital consistently fell short of the target to process emergency department patients within four hours, leading to overcrowding and a disjointed discharge process that failed to align with peak admission times. To address this, they partnered with vendor Alcidion to implement the Miya Precision solution.

Alcidion's Miya solution provided an electronic patient journey board, giving multidisciplinary teams real-time access to discharge information and patient data on mobile devices. This improved care coordination and planning, directly addressing the previously inconsistent discharge practices. The results were significant: within six months, Royal Darwin Hospital saw a 10% increase in patients moved from the ED to a ward within four hours and raised the rate of midday discharges from 23% to 27%, leading to a successful Territory-wide rollout of the system.

Royal Darwin Hospital