Case Study: Te Whatu Ora – Nelson Marlborough improves clinical communication and task management with Alcidion Smartpage

Nelson Marlborough District Health Board saves time with Alcidion Smartpage as 4,800 pages streamline care

Nelson Marlborough District Health Board (now part of Te Whatu Ora – Nelson Marlborough) needed to improve clinical communication and task management, a challenge heightened during the COVID-19 pandemic. They partnered with vendor Alcidion to find an electronic solution that could seamlessly integrate into their existing product stack and provide greater transparency to streamline patient care and decision-making.

Alcidion implemented its Smartpage Clinical and Smartpage Orderlies solutions, which replaced paging systems and facilitated efficient electronic task requests and two-way communication. The results included time savings for 22% of clinical staff, over 4,800 pages sent, and over 2,100 orderly tasks requested in the first month. The vendor's solution improved team productivity, provided visibility of task statuses, and freed up staff time for patient care.

Nelson Marlborough District Health Board