Case Study: Manx Care improves clinical communication and emergency paging with Alcidion Smartpage Clinical

Manx Care, Isle of Man embarked on a project with Alcidion to replace an outdated paging system with Smartpage Clinical

Manx Care, the organization responsible for health and care services on the Isle of Man, needed to replace an outdated and unreliable legacy paging system that was causing delayed and failed messages, impacting emergency response and clinical workflows. To address this challenge, they partnered with vendor Alcidion to implement the Smartpage Clinical communication solution.

The solution from Alcidion provided a modern, secure app for two-way messaging, enabling rapid clinical decision-making and efficient task management. The result was a significant enhancement in communication reliability and workflow efficiency, with staff reporting improved coordination and more time for patient care. Alcidion's implementation led to an improved acute referral process from the Emergency Department and gave nursing staff greater confidence in escalating patient care.

Manx Care

Gregor Peden

Chief Clinical Information Officer