Case Study: Augur achieves 98% reduction in user complaints and 3x faster sync with Alchemy

Augur wanted great user experiences that scaled. Alchemy made it possible

Augur is a leading decentralized oracle and peer-to-peer protocol for prediction markets. After launch, many users couldn’t use Augur because the free third-party node service it relied on was slow, unreliable, and returned incorrect blockchain data, so Augur switched to Alchemy for blockchain infrastructure to resolve those issues.

Alchemy provided reliable, consistent blockchain data, improved performance, and 24/7 support, allowing Augur to focus on core product work instead of patching infrastructure. As a result, Alchemy cut user complaints by 98%, sped sync times by over 3x, and enabled robust scale (handling ~15 million daily ETH queries).

Augur

Alex Chapman

Chief Technical Officer