Alchemy Worx
36 Case Studies
A Alchemy Worx Case Study
Swimsuits for All, a leading online retailer for women's swimwear, faced a challenge where a rapidly growing email list led to tens of thousands of annual unsubscribes. Although overall revenue was increasing, the company was losing potential sales from these former subscribers. The vendor, Alchemy Worx, was tasked with finding a legal way to re-engage these unsubscribed customers and recapture the lost revenue opportunity.
Alchemy Worx implemented a "Resubscribe Campaign" that leveraged a permissible transactional email. This email thanked customers for a past purchase and legally invited them to rejoin the mailing list. The solution was highly successful, resulting in 45,000 resubscriptions. These reactivated customers now account for 25% of Swimsuits for All's email promotion revenue, demonstrating a significant measurable impact from the strategy executed by Alchemy Worx.