Case Study: JivoChat achieves 90% lower integration development costs with Albato Embedded

JivoChat cuts integration development costs by 90% with Albato

JivoChat, a global omnichannel conversational platform, faced significant challenges scaling its native integrations. Developing these integrations in-house required a dedicated development team and was extremely costly and unscalable, preventing them from meeting growing customer demand. To overcome this, they partnered with Albato and utilized its Embedded iPaaS solution.

Albato implemented a fully white-labeled integration solution for JivoChat, enabling them to offer over 25 native "plug & play" templates to their customers. This approach reduced JivoChat's integration development costs by 90% and allowed them to scale 3x faster. The results were remarkable, with 70% of their user base migrating to the new integrations within a single week.

JivoChat