Case Study: Oakville Senior Citizens Residence achieves greater visibility and confidence in care operations with AlayaCare

Oakville Senior Citizens Residence - Customer Case Study

Oakville Senior Citizens Residence (OSCR) needed a better way to manage its home care and residential assisted living operations as demand grew and the organization expanded quickly. Director of Client Services Sebastian Ignacio Arasanz wanted a platform that could replace paper-heavy processes, improve visibility, and help maintain quality across a 24/7 service model. OSCR turned to AlayaCare for home care software with mobile and reporting capabilities.

With AlayaCare, OSCR gained live reporting, remote access, and workforce management tools that made information easier to find and act on in the moment. Sebastian said the platform gave the team confidence that operations were running smoothly, visibility into day-to-day performance, and the ability to check in from anywhere, anytime. While no hard metrics were provided, the result was greater efficiency, stronger oversight, and more confident care delivery.

Oakville Senior Citizens Residence

Sebastian Ignacio Arasanz

Director of Client Services