Case Study: Queen Anne's County DES achieves paperless scheduling and major overtime savings with Aladtec

Queen Anne's County DES - Customer Case Study

Queen Anne's County Department of Emergency Services EMS was struggling with an inefficient, paper-based employee scheduling system that relied on error-prone spreadsheets and required constant manual updates. This process was labor-intensive, made it difficult to share real-time schedule changes, and led to frequent miscommunication. Seeking a modern solution, the department chose to implement the online scheduling system from vendor Aladtec.

By implementing Aladtec's web-based system, the department achieved a single, real-time schedule accessible to all staff from anywhere. The solution automated shift trades, availability submissions, and certification tracking, dramatically reducing administrative workload. The results were significant, including a 70% reduction in unscheduled overtime, saving an estimated $40,000 in the first year, and cutting the scheduler's weekly administrative time from 15 hours down to just 2. Aladtec provided an efficient and cost-effective solution that transformed their operations.

Queen Anne's County DES

Andrew Blackwood

EMS Sergeant