Case Study: Gloucester County EMS achieves scalable, automated scheduling and compliance management with Aladtec

Gloucester County EMS Expands and Thrives with Automated Scheduling

Gloucester County EMS, a growing emergency medical services provider serving most of southern New Jersey, struggled with outdated Excel-based scheduling that caused errors, constant changes, and compliance headaches. The department needed a more flexible, real-time way to manage shifts, time-off requests, and certifications for more than 260 employees across multiple stations.

Aladtec, TCP Software’s public safety scheduling and workforce management solution, replaced the manual process with automated scheduling, mobile shift management, records tracking, and online forms. With Aladtec, Gloucester County EMS improved efficiency and employee satisfaction, gained 24/7 access to schedules and documents, and scaled smoothly from 10 to as many as 27 crews on duty while also using the system to help schedule nearly 500,000 vaccinations during the pandemic.

Gloucester County EMS

Andy Lovel

Chief