Case Study: Royal Credit Union launches instant payments in under 3 months with Alacriti

Royal Credit Union Launched Instant Payments in Under 3 Months

Royal Credit Union, a credit union serving Wisconsin and Minnesota, faced significant limitations with its legacy payment system, which was no longer aligned with its strategic goals for innovation. Seeking a more adaptable solution, the credit union partnered with Alacriti to implement its Orbipay EBPP and Orbipay Payments Hub to connect to the FedNow Service and the RTP network.

Alacriti provided an open-architecture platform that enabled a swift implementation, with the new instant payment services going live in under three months. The results were substantial, with Royal Credit Union processing over $9.2 million across 28,000 transactions shortly after launch. The partnership with Alacriti delivered an enhanced member experience, operational efficiency, and a strong foundation for future strategic growth.

Royal Credit Union

Jeni Brantner

Royal Credit Union