Case Study: DentalPlans.com achieves faster site speed, higher conversions and scalable traffic handling with Alachisoft NCache

NCache Improves Customer Experience for DentalPlans.com Translating into Top-Line Growth

DentalPlans.com, a leading U.S. online dental and health savings marketplace, was struggling with database bottlenecks and session timeouts that slowed page loads, hurt conversions, and limited the company’s ability to scale marketing-driven traffic. To remove the SqlServer session-storage bottleneck, DentalPlans.com turned to Alachisoft and its in-memory distributed cache product, NCache, for ASP.NET session management.

Alachisoft implemented NCache using a replication topology (each cache server holds a full copy), enabling session replication across servers and delivering session management that is twice as fast as the prior SqlServer approach. The result was faster site performance, higher conversion rates and measurable top-line growth; after upgrading to NCache 4.9 DentalPlans.com also reported an additional 20–25% performance improvement and site stability that supports a 99.9% SLA.

:DentalPlans.com

Barry NewMan

Chief Technology Officer