Case Study: Top 5 Auto Maker achieves high availability and faster response times with Alachisoft NCache

NCache allows this automaker to maintain high-availablity and accelerate response time of their Automobile Financial Services Application

Top 5 Auto Maker, a leading German automobile finance business supporting ~400–500 U.S. dealers and tens of thousands of customers, struggled with slow response times and scalability bottlenecks in its multi‑tier loan, contract and customer self‑service applications. Heavy reliance on a backend SQL Server under very high transactional load (reported spikes of 2–3 million transactions/sec), large static objects that were costly to fetch over the network, and cache/database synchronization issues prompted them to adopt Alachisoft’s NCache as their caching solution.

Alachisoft deployed NCache as a distributed in‑memory caching tier (four dedicated cache servers working with 12–17 middleware servers), including Client Cache, Cache Startup Loader and SQL Server synchronization to pre‑load static pricing/catalog data and keep cache consistency. The NCache implementation eliminated frequent database trips, reduced network cost for large objects, delivered faster data access and higher throughput with linear scalability, and enabled an “always ON” high‑availability setup—improving end‑user response times and stabilizing the finance application’s performance.