Case Study: NaviNet achieves mission-critical scalability and reliability with Alachisoft's NCache

NaviNet, America’s largest real-time healthcare communications network, taps NCache for high scalability and performance

NaviNet, America’s largest real-time healthcare communications network, faced the challenge of supporting tens of thousands of concurrent ASP.NET users on its web portal while maintaining mission‑critical reliability, fast response times, and zero downtime during changes. To meet these needs, NaviNet selected Alachisoft’s NCache as its caching solution.

Alachisoft implemented NCache as a distributed, in‑memory clustered cache that stores session and application data with dynamic clustering and intelligent replication. The result: NaviNet can add or remove web servers without downtime, sustain extreme loads without performance degradation, and recover instantly from a cache node failure with no data loss—enabling real‑time query handling and noticeably improved customer service.

NaviNet

Paul Vienneau

Chief Technology Officer/Vice President of Engineering