Case Study: MASA Global achieves modern digital membership management with Akveo

MASA Global serves 1,000,000+ members with Akveo

MASA Global, a provider of emergency medical transportation coverage with over one million active members, faced challenges with its fragmented and cumbersome membership management system. This outdated process was holding back growth and often required members to make difficult phone calls or in-person visits. They engaged Akveo to help accelerate development and modernize their digital infrastructure.

Akveo built a membership web portal and mobile application for MASA Global using Angular, Nebular, and Ionic. This solution allows members to manage their plans, dependents, and billing, and submit claims digitally. The result is a modern, user-friendly application that successfully serves over 1,000,000 users across 17 international locations, replacing manual workflows with a reliable, fully digital experience.

MASA Global