Akveo
38 Case Studies
A Akveo Case Study
Dorsia, a members-only restaurant reservation platform, faced challenges with its manual member vetting process. The legacy system relied on error-prone steps and led to data inconsistencies between Excel files and their CRM, causing delays and status discrepancies. Akveo was engaged to address this operational inefficiency.
Akveo built a centralized Retool dashboard to streamline Dorsia's workflow. This solution integrated with the company's CRM, application portal, and MongoDB backend to provide real-time synchronization of application statuses and user data. The results included a fully automated process that eliminated manual errors, enhanced data consistency across all platforms, and significantly reduced processing time, allowing Dorsia's team to handle more applications with less effort.