Case Study: Largest Financial Services Company achieves 10x employee portal engagement (7% → 69% monthly use) with Akumina

Largest Financial Services Company - Customer Case Study

Largest Financial Services Company, a global financial and investment planning firm with about 100,000 employees, faced low engagement with more than 200 SharePoint on-premises portals and needed to migrate to SharePoint Online/Office 365 without losing customizations. Their teams lacked a cloud-friendly development approach and line-of-business users couldn’t easily keep content and site behavior up to date, so they engaged Akumina to address both developer and business-user challenges.

Akumina implemented its AppManager content platform and client-side framework to enable subject-matter experts to manage content across Office 365 services (Office Video, Delve/Graph, Dynamics CRM) and let existing developer skills be reused for cloud-hosted portals. Akumina’s solution drove monthly portal use from 7% to 69% (and rising), cut build time in half, reduced initial launch cost by 75%, and helped the CIO estimate an 80% increase in ROI on Microsoft Cloud Services.