Case Study: Church's Chicken achieves global employee engagement and improved communication with Akumina's branded modern intranet

Engaging corporate and franchise employees globally with a branded intranet

Church’s Chicken, the global quick-service restaurant chain with over 1,700 locations, faced an outdated, bare‑bones SharePoint intranet that was hurting engagement, navigation, branding consistency and content accuracy. To address these issues, Church’s partnered with Akumina to replace the old system with a modern, branded digital workplace called Team Church’s.

Akumina delivered a mobile‑friendly, brand‑consistent intranet with improved search, organized content, self‑service tools, recognition features and easy authoring (content authors onboard in about an hour). As a result, communication and employee engagement rose significantly—described by Church’s as “at its highest point ever”—while collaboration, productivity and global franchise communications improved and content management became more efficient.

Church’s Chicken

Allyson Otey

Internal Communications Manager