Case Study: Principal Financial Group achieves a modern, personalized digital workplace and improved employee experience with Akumina

Digital Transformation for Improved Employee Experience

Principal Financial Group, a Fortune 500 investment manager with $626.8 billion AUM and more than 16,000 employees across 25+ countries, faced poor information management and a legacy internal platform that hampered productivity. The firm needed a modern, globalized and personalized digital workplace that supported user-generated content, role‑based contextualization, an employee directory, multi‑language/regulatory compliance, and rapid process changes — so they selected Akumina and its Akumina EXP platform.

Akumina implemented Akumina EXP as a customizable, mobile‑first intranet that avoided a ground‑up rebuild while preserving regulated governance and enabling content democratization. The solution delivered real‑time commenting and likes, personalized experiences by business unit and location for 16,000+ employees, improved enterprise search, bookmarks, a contemporary UI and better access on any device — producing a unified, personalized employee experience that increased collaboration and access to knowledge across the organization (supporting mobility and heavy Skype usage) and drove measurable productivity and engagement gains for Principal Financial Group.

Principal Financial Group

Keith Kratochvil

Enterprise Architect