Case Study: Rich's boosts communication and productivity with a mobile-first intranet from Akumina

Communicating with the Entire Workforce, from the C-Suite to the Manufacturing Floor

Rich’s, the family-owned global food company with 11,000+ associates in 100+ countries, faced a static SharePoint intranet that couldn’t deliver targeted, role-based communications to everyone from the C‑suite to manufacturing-floor staff. To modernize employee communication and provide a mobile-first, always-on experience, Rich’s partnered with Akumina and its EXP to build a more dynamic digital workplace.

Working with Akumina, Rich’s launched Enrich Café, a one-stop digital employee hub and cloud migration to Office 365 that integrates Teams, OneDrive and Power Apps. The solution enabled role-based messaging, analytics on engagement, and mobile access for the entire workforce, making critical daily tasks and communications available to 11,000+ associates across locations and improving productivity and information flow throughout the organization.

Rich’s

Robin Melancon

Director, Associate Digital Experience