Aktify
2 Case Studies
Case Study: Vivint Smart Home turns stalled leads into inbound calls with Aktify
A Aktify Case Study
Aktify unlocked a new revenue channel for Vivint Smart Home
Vivint Smart Home, a leading provider of smart home services, needed a better way to re-engage stalled leads. Its call centers focused on fresh inbound leads, while older prospects often went cold before reps could follow up. Vivint partnered with Aktify and used its AI-powered texting platform to revive these dormant opportunities.
Aktify implemented an AI-driven virtual sales agent that made repeated outreach attempts, nurtured cold leads, and converted them into inbound phone calls for Vivint’s sales team. The campaign generated 67,834 new inbound calls, a 34.0% response rate, and a 7.2% transfer rate, contributing to $25.5 million in net new revenue.
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