Case Study: Symec boosts sales productivity and call stats by 15% with Akixi

It Sales Team Increases Productivity and Call Stats by 15% With Akixi

SYMEC, a Bristol-based technology reseller, faced a challenge in monitoring its sales teams' telephone activity and measuring performance against key KPIs after expanding its portfolio. To address this, the company chose to implement the Akixi 1000 call management solution to gain accurate analytics and reporting integrated with its new cloud telephony system.

By deploying Akixi, SYMEC was able to install motivational wallboards and generate detailed management reports. The vendor's solution led to a 15% improvement in productivity, call stats, and talk time, removing guesswork from performance tracking and ultimately leading to more sales and opportunities.

SYMEC

Grant Milthorpe

Academy Sales Team Leader