Case Study: GoSimple Software improves sales call productivity with Akixi

Call Monitoring and Wallboard Improves Productivity Of Direct Sales Team

GoSimple Software, a provider of cloud-based financial software, needed to monitor its new direct sales team to ensure they were meeting call-based targets. Their telephony provider recommended the Akixi call analytics and management service as a solution.

By implementing Akixi, GoSimple gained real-time visibility into call statistics, including the number of calls made, those in overflow, and abandoned calls. The Akixi wallboard displayed these metrics on a large screen for the team. This solution improved the sales team's productivity and proficiency, ensuring no calls were lost. The director also highlighted the service's complete reliability.

GoSimple Software

Amanda Swales

Director