Case Study: Edgewood College achieves faster work order turnaround and proactive maintenance planning with AkitaBox

The Search for the Best Facility Software for Higher Ed

Edgewood College, a private four‑year college in Madison, Wis., tasked Project Manager Tim Fargo and his facilities team with improving how they track asset histories, schedule preventive maintenance, update space data and support capital planning. After evaluating options, Edgewood College selected AkitaBox’s facility management software to provide more than a basic work‑order system and to document floor plans and assets for long‑term use.

AkitaBox implemented the solution in under 90 days by collecting and standardizing building, space and asset data, digitizing floor plans and training staff via a dedicated Customer Success Manager. As a result, Edgewood College achieved faster work‑order turnarounds through remote access to plans and histories, launched a preventative maintenance program, used PM data to inform capital planning and made workload and onboarding processes more transparent and efficient.

Edgewood College

Tim Fargo

Project Manager Facilities Operations