Case Study: U of I Community Credit Union improves facilities management with AkitaBox

1 Manager, 9 Buildings, Endless Possibilities with AkitaBox at U of I Community Credit Union

The University of Illinois Community Credit Union (UICCU) faced significant facilities management challenges as it expanded to nine buildings across five communities. Their single facilities manager struggled with inaccessible documentation, reactive maintenance, and inconsistent request methods, a problem highlighted by a costly roof repair that could have been avoided. They turned to AkitaBox for a unified facility management solution to centralize information and gain control over their growing portfolio.

AkitaBox provided a visual, location-based platform to map assets, consolidate documentation, and implement standardized workflows. The solution delivered improved mobile access to information, a shift to preventive maintenance, and streamlined communication. This allowed the lone facilities manager to make data-driven decisions and creatively adapt the software to manage inventory, eliminating emergency supply runs. AkitaBox provided the foundation for efficient, cost-effective facility management that will support the credit union’s future growth.

University of Illinois Community Credit Union (UICCU)

Ben Bryant

Facilities Manager