Case Study: Lulu Hypermarket achieves unified GCC commerce and lower delivery costs with Akinon

Lulu Hypermarket cuts delivery costs by 20% with Akinon

Lulu Hypermarket, a major retailer in the Middle East, faced the challenge of standardizing and scaling its digital commerce operations across multiple GCC countries. To strengthen its e-commerce channels and improve fulfillment, Lulu partnered with vendor Akinon to transform its infrastructure and shift from dark store fulfillment to efficient in-store picking.

By implementing Akinon's composable commerce platform and specialized Picking App, Lulu achieved significant operational improvements. The solution enabled real-time fulfillment decisions and logistics orchestration, resulting in the ability to pick up to 150 items per hour per zone, 99% full order accuracy, and a 20% reduction in delivery costs. Akinon's technology provided Lulu with a seamless and scalable omnichannel infrastructure.

Lulu Hypermarket