Case Study: ASSA ABLOY achieves a future-proof digital commerce strategy with Akeneo

Key to Unlocking a Future-Proof Digital Commerce Strategy

ASSA ABLOY, a global provider of door locks, access control systems, entrance automation, secure identity solutions, and mobile access technologies, faced challenges in scaling its digital commerce experience. Product information was scattered across spreadsheets, legacy databases, and internal knowledge silos, making it hard for teams and customers to access accurate details. ASSA ABLOY worked with Akeneo Product Cloud to centralize and manage this information.

Akeneo helped ASSA ABLOY enrich and scale product data so customers could easily find key details like finish options, color codes, and compliance information online. This reduced unnecessary support inquiries, improved consistency across channels, and helped lower website bounce rates while supporting a smoother, more confident customer experience.

ASSA ABLOY

Matt Caffery

E-business Manager