Case Study: Large Bank achieves a next-generation, PCI-compliant digital payments platform with the Akana Platform

Large Bank - Customer Case Study

In 2014 a large bank set out to modernize its infrastructure to capture current and future market opportunities across Business and Retail Banking and Wealth Management. It needed to open new transaction channels (Apple Pay, Samsung Pay, merchant integrations), prepare for blockchain and real‑time ACH, shift away from branch-centric transactions, and establish a robust tokenization strategy to meet PCI requirements while rationalizing a sprawling portfolio of payment applications.

The bank chose an on‑premises Akana Platform to publish and govern APIs, manage lifecycle and DevOps automation, secure traffic (OAuth, throttling, gateway protections), manage IBM DataPower appliances, and provide analytics and developer self‑service. As a result it implemented a PCI‑compliant token service, removed about 50 applications from PCI scope, automated channel onboarding (adding Apple Pay in hours rather than months), and continues rolling out lifecycle governance and auditing.