Case Study: Wuaki.tv achieves 50% improved video quality, 30% revenue growth and 25% higher customer satisfaction with Akamai Technologies

Wuaki.tv - Customer Case Study

Wuaki.tv, a Barcelona-based, Rakuten-owned on-demand streaming provider, faced the challenge of reliably delivering high-quality video and a seamless player experience across devices to keep viewers returning. Poor playback performance threatened user retention and revenue, so the company needed a scalable solution to meet end-user expectations consistently.

Working closely with Akamai, Wuaki tightly integrated its video assets and player technology with the Akamai Intelligent Platform and delivered OTT video over Akamai’s global network. The result was a 50% improvement in playback KPIs, a 25% rise in customer satisfaction, and a 30% increase in revenue on the same traffic, with a new quality metric linking video performance directly to commercial success.

Wuaki.tv

Jordi Miró Bruix

Wuaki.tv