Case Study: Sophos achieves 20X traffic capacity, >99.9% delivery success and 85% bandwidth offload with Akamai Technologies' Download Delivery & Professional Services

Sophos Relies On Professional Services And Support To Improve Download Performance And Handle 20X Traffic Increase

Sophos, a global security software provider trusted by over 100 million users, relied on the internet to deliver large software files and frequent updates—averaging 350 million hits per day and 200 TB monthly. When its London data center became overwhelmed during release spikes, Sophos needed a scalable way to increase capacity and web performance, speed project deployment, and reduce incident resolution time.

Sophos implemented Akamai Download Delivery alongside Professional Services and Premium Support, gaining expert guidance, a named support team, and custom escalation procedures. The result: average software delivery success rates above 99.9%, roughly 85% bandwidth offload from the London site, the ability to handle 20× more traffic without new CDN infrastructure, and substantial cost savings from closing co‑location and avoiding data‑center build outs.

Sophos

Andy Smith

Senior Systems Engineer, Sophos