Case Study: NH Hotel Group boosts site performance, security and online sales, cutting origin server load 75% with Akamai Technologies

NH Hotel Group Enhances Access and Performance of its Web Environment Using Solutions from Telefónica and Akamai

NH Hotel Group, a multinational operator with nearly 400 hotels and 60,000 rooms across 28 countries, relied heavily on its website as a strategic sales channel. Rising mobile traffic, multiple site versions, and increasing requests from search engines and malicious bots were stressing infrastructure and threatening downtime, so the company needed better performance, stronger security, simpler management, and scalability without expanding its server build-out.

Partnering with Telefónica and Akamai, NH deployed Akamai Dynamic Site Accelerator, Kona Site Defender and Media Delivery to accelerate and protect its site. The solution reduced origin-server load by 75%, improved uptime and page-load speeds, lowered infrastructure costs, strengthened defenses against attacks, and boosted e-commerce performance (better SEO and targeted campaigns), with Telefónica providing seamless implementation and unified support.

NH Hotel Group

Victoriano Castro

IT Infrastructure Manager and Technical Head for the e-Commerce Portal