Case Study: Digitec Galaxus AG achieves DDoS‑resilient uptime and improved online performance with Akamai Technologies

Digitec Galaxus AG Improves the Security and the Performance of its Online Shops

Digitec Galaxus AG, Switzerland’s largest online retailer operating digitec.ch and galaxus.ch, faced a series of disruptive DDoS attacks in March 2016 that exposed gaps in its protection: an entry‑level Akamai deployment prevented data loss but could not fully avoid costly downtime. With rapid growth and peak‑season revenue at stake, the company needed higher availability, best‑in‑class multi‑layer defenses, and DNS and application‑level protection to safeguard continued expansion.

Working with Akamai and partner Arturai, Digitec Galaxus implemented a comprehensive cloud security and performance stack—Kona Site Defender (Site Shield), Prolexic Routed Always On, Fast DNS, Ion, and Bot Manager—plus ongoing managed rule and scrubbing services. The result was maintained performance and maximized uptime during attacks, reduced risk of downtime, defacement, and data theft, protected revenue and customer trust, and freed IT teams to focus on innovation.

Digitec Galaxus AG

Christian Margadant

Head of IT Operations