Case Study: Boston Scientific achieves 100% Tableau adoption and 60% faster remote access with Akamai Technologies

Boston Scientific sees 100% adoption of remotely accessed business intelligence software after deploying Akamai’s solutions

Boston Scientific, a global medical device manufacturer with about 23,000 employees and a 6,000-person sales force, needed to make its Tableau business intelligence tools fast and secure for remote reps. Adoption stalled at 80% because sales staff disliked connecting via VPN (5–7 second load times) and sometimes bypassed security by sharing data by email, so the company needed better performance, full adoption, and stronger data protection.

Akamai delivered Tableau via its ION platform with Kona Site Defender and AirWatch certificate-based two-factor authentication, eliminating the VPN and creating a secure SSL access flow. Access times fell to 2–3 seconds (≈60% faster), adoption rose to 100%, web-application attacks are mitigated, and self-service reporting cut consultant costs—saving an estimated $500K–$1M annually—while enabling broader enterprise app migration.

Boston Scientific

Rory Abbazio

Senior Manager of Business Intelligence