Case Study: UserJoy achieves 30% growth in global login rate and 50% faster page loads with Akamai Technologies

Akamai solutions help UserJoy accelerate performance for overseas gamers

UserJoy Technology, a Taiwan-based online game developer, faced a barrier to international growth as overseas players experienced slow page loads (often >60 seconds) and a successful login rate under 60%, versus nearly 80% in Taiwan. These performance issues threatened user satisfaction and revenue as the company sought to expand beyond its domestic market.

By deploying Akamai’s Intelligent Platform and global CDN, UserJoy cut international page-load times by roughly 50% (to under 30 seconds), boosted global login/click-through rates by about 30%, reduced support complaints, maintained stable performance during peak campaigns, and saved 10–20% in routine maintenance time—achieving better user experience and scalable international reach without additional local infrastructure.

UserJoy

Jie Chung

Director, Information Technology Division